OneStudent Help Centre

Guides, troubleshooting and reference material for OneStudent. Sign in with your OneStudent account to read the full library. If you cannot sign in, the login help below is open to everyone.

What you will find here

• Training guides

  Step-by-step guides for each part of OneStudent — importing data, assessment items, markbooks, cutoffs, reports and parent reporting.

• Troubleshooting

  Symptom, likely cause and fix for the problems schools hit most often, with the point at which to contact us.

• Login help

  First-time sign-in, day-to-day sign-in and password resets. Open without an account, so a locked-out user can still reach it.